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Remote Web Workplace gives Error 404 or "Connect to a Computer" Section Missing

Remote Web Workplace (RWW) may not work in Internet Explorer 11 (By default Windows 8.1 is loaded with IE11). You may either receive the error "404 - File or directory not found" or the "Connect to a Computer" section will be missing.




To resolve either of these problems put Internet Explorer into Compatibility Mode by following these steps:

  1. In Internet Explorer, press the ALT key on your keyboard to reveal the at the top. Click Tools > Compatibility View Settings.
  2. If you are on your on the Remote Web Workplace page, just click ADD. If not, put the full URL you use for RWW in the "Add this website” text box, click ADD, then click CLOSE.



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