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Blogging such a simple word with so many perceived meanings. The purpose here is for our employees to share their expressions, ideas, feelings, or thoughts at a specific time, on a topic that extends beyond their inner circle. The outcome is intended to make the topic more social, start a conversation and act as a resource for future discussions.
It occurred to me recently that many small business owners have never heard of the term Recovery Time Objective (RTO). The definition of the term RTO is quite simple: It is the maximum period of time your business’ IT systems can acceptably be down in the event of a disaster.
Sadly, this term seems to be used exclusively in the mid to large enterprise. Do small businesses have less to lose? Can “Bob’s Accounting” afford to be without their email or Quickbooks more than accounting juggernaut KPMG? Definitely not. If anything, it’s a small business that requires a Disaster Recovery (DR) plan more than a large enterprise as there is much less margin for error.
A short while ago I spent about 30 minutes working on (and eventually succeeding at) restoring 15 files a customer had mistakenly deleted. A task that should have only taken 3 clicks and 5 minutes, instead took about 30 clicks and just as many minutes. Click after click, prompt after prompt, and even a reboot of the tape device was needed to rectify the situation. In case you haven’t put two and two together yet – yes, a customer of mine is still using TAPE to back up their files!
Occasionally, we at Kishmish get an opportunity spend time with our industry peers at partner conferences. Often the idea of a “Partner Conference” can invoke cold chills and preemptive heartburn from overcooked buffet food, but not this time!
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